Why I Shop at Lowe’s

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http://sethgodin.typepad.com/seths_blog/2007/08/lying-to-your-c.html

It turns out (at this Home Depot, anyway), that whenever they don’t feel like using the saw, they pretend it’s broken. (Yes, technically, they didn’t say ‘broken,’ they said ‘not working,’ which is sort of true. Except it was the saw operator who wasn’t working.)

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